Public Sector Correctional Agency
Public Sector Correctional Agency

Live Streaming

Migrating a School District Phone System from Cisco UC VoIP to Microsoft Zoom

Client

Educational Institution

Industry

Education

Year

Duration

3 Months

(01)

Project overview.

A prominent educational institution in Merced, California needed to upgrade its outdated Cisco UC VoIP communication system to a more reliable and feature-rich Microsoft Zoom phone environment. PM2 NET provided field service expertise to support the district-wide migration, replacing approximately 600–700 phones across seven schools in just four days. Through careful coordination, rapid execution, and experienced field technicians, PM2 NET helped modernize the district’s communication infrastructure with minimal disruption.

Client Background

The client is a long-standing educational institution located in Merced, California, with a history dating back to 1890. For more than a century, the institute has supported academic excellence, personal growth, and student development. As the district continued to evolve, reliable communication became increasingly important for school operations, staff collaboration, and day-to-day coordination across multiple campuses.

Public Sector Correctional Agency
Public Sector Correctional Agency

(02)

Challenge.

The institution’s existing Cisco UC VoIP system had become outdated and was experiencing performance issues. The system no longer met the district’s requirements for seamless, reliable communication across its schools.

To improve communication functionality and long-term reliability, the district decided to migrate to a Microsoft Zoom phone system. The project required the replacement of approximately 600–700 handsets across multiple school locations. Because the deployment involved seven schools and a compressed timeline, PM2 NET had to coordinate travel, staging, placement, and execution with precision.

The work also required adaptability. Each school location had different layouts, access considerations, and deployment needs. Completing the migration in only four days required a focused field team, clear communication, and disciplined execution.

(03)

Result.

PM2 NET deployed a team of four experienced field technicians to support the phone system migration. The team was responsible for handset placement and replacement across seven different schools in the district.

To keep the project on schedule, PM2 NET coordinated the work carefully across all locations. Field technicians traveled between schools, adapted to each site’s environment, and completed the physical deployment of the new phone systems with accuracy and efficiency.

Throughout the engagement, PM2 NET maintained effective communication and coordination to ensure the district’s communication infrastructure transitioned smoothly from the legacy Cisco UC VoIP environment to the Microsoft Zoom system. The team’s experience with multi-site deployments helped reduce risk, maintain consistency, and support timely project completion.

Despite the large number of devices and the compressed schedule, PM2 NET completed the handset replacement process in four days. The successful execution demonstrated the team’s ability to manage fast-paced, multi-location education technology deployments while maintaining professional service standards.

The Result

PM2 NET helped the district complete a cost-effective and efficient upgrade of its phone network system. The migration improved communication reliability, functionality, and usability across the school environment.

By replacing approximately 600–700 phones across seven schools in just four days, PM2 NET enabled the institution to modernize its communications infrastructure quickly and effectively. The client was highly satisfied with both the upgraded system and the overall project experience.

The completed migration positioned the district with a more capable communication platform aligned with its evolving operational needs.

Key Outcomes

  • Migrated the district from Cisco UC VoIP to Microsoft Zoom phone technology

  • Replaced approximately 600–700 phones across seven schools

  • Completed handset deployment in four days with four field technicians

  • Improved reliability and functionality of the district’s communication system

  • Delivered a cost-effective upgrade with strong client satisfaction

Public Sector Correctional Agency

Live Streaming

Migrating a School District Phone System from Cisco UC VoIP to Microsoft Zoom

Client

Educational Institution

Industry

Education

Year

Duration

3 Months

(01)

Project overview.

A prominent educational institution in Merced, California needed to upgrade its outdated Cisco UC VoIP communication system to a more reliable and feature-rich Microsoft Zoom phone environment. PM2 NET provided field service expertise to support the district-wide migration, replacing approximately 600–700 phones across seven schools in just four days. Through careful coordination, rapid execution, and experienced field technicians, PM2 NET helped modernize the district’s communication infrastructure with minimal disruption.

Client Background

The client is a long-standing educational institution located in Merced, California, with a history dating back to 1890. For more than a century, the institute has supported academic excellence, personal growth, and student development. As the district continued to evolve, reliable communication became increasingly important for school operations, staff collaboration, and day-to-day coordination across multiple campuses.

Public Sector Correctional Agency

(02)

Challenge.

The institution’s existing Cisco UC VoIP system had become outdated and was experiencing performance issues. The system no longer met the district’s requirements for seamless, reliable communication across its schools.

To improve communication functionality and long-term reliability, the district decided to migrate to a Microsoft Zoom phone system. The project required the replacement of approximately 600–700 handsets across multiple school locations. Because the deployment involved seven schools and a compressed timeline, PM2 NET had to coordinate travel, staging, placement, and execution with precision.

The work also required adaptability. Each school location had different layouts, access considerations, and deployment needs. Completing the migration in only four days required a focused field team, clear communication, and disciplined execution.

(03)

Result.

PM2 NET deployed a team of four experienced field technicians to support the phone system migration. The team was responsible for handset placement and replacement across seven different schools in the district.

To keep the project on schedule, PM2 NET coordinated the work carefully across all locations. Field technicians traveled between schools, adapted to each site’s environment, and completed the physical deployment of the new phone systems with accuracy and efficiency.

Throughout the engagement, PM2 NET maintained effective communication and coordination to ensure the district’s communication infrastructure transitioned smoothly from the legacy Cisco UC VoIP environment to the Microsoft Zoom system. The team’s experience with multi-site deployments helped reduce risk, maintain consistency, and support timely project completion.

Despite the large number of devices and the compressed schedule, PM2 NET completed the handset replacement process in four days. The successful execution demonstrated the team’s ability to manage fast-paced, multi-location education technology deployments while maintaining professional service standards.

The Result

PM2 NET helped the district complete a cost-effective and efficient upgrade of its phone network system. The migration improved communication reliability, functionality, and usability across the school environment.

By replacing approximately 600–700 phones across seven schools in just four days, PM2 NET enabled the institution to modernize its communications infrastructure quickly and effectively. The client was highly satisfied with both the upgraded system and the overall project experience.

The completed migration positioned the district with a more capable communication platform aligned with its evolving operational needs.

Key Outcomes

  • Migrated the district from Cisco UC VoIP to Microsoft Zoom phone technology

  • Replaced approximately 600–700 phones across seven schools

  • Completed handset deployment in four days with four field technicians

  • Improved reliability and functionality of the district’s communication system

  • Delivered a cost-effective upgrade with strong client satisfaction