IT Industry- Santaclara post deployment survey case study

 

About the company

 The company being a global leader in technology solutions, engaged Pm2net to enhance wireless network performance at a corporate office in Santa Clara. The project aimed to conduct a post-deployment site survey to identify RF coverage deficiencies and recommend additional access points (APs) to ensure optimal wireless connectivity. The office, spanning 7,633 square feet and equipped with six Cisco 9166 access points and one Intermediate Distribution Frame (IDF), required meticulous analysis to maintain seamless communication and operational efficiency.

Pm2net’s expertise in network optimization and their commitment to providing cutting-edge solutions made them the ideal choice for this critical task. The goal was to deliver a comprehensive assessment and actionable recommendations to enhance the wireless infrastructure, supporting the client’s technological and operational needs.

CHALLENGES

The project faced several key challenges:

  1. Accurate Data Collection: Ensuring precise and comprehensive data collection during the wireless site survey to identify coverage gaps and performance issues.

  2. Heat Map Accuracy: Deriving an accurate heat map for AP placement based on the survey data to provide actionable insights.

  3. Timely Reporting: Completing the documentation and recommendations within the stipulated five working days.

  4. Customer Coordination: Collaborating effectively with the customer to obtain the necessary floor plans and access to the survey location.

Assessment and solution

To address these challenges, a systematic approach was employed:

Pre-Survey Preparation:

  • Engaged with the customer to obtain detailed floor plans of the survey location.

  • Reviewed the existing setup of the six Cisco 9166 APs to understand the current deployment.

Wireless Site Survey:

  • Conducted a thorough validation wireless site survey using Ekahau Site Survey tools to collect extensive data on the current WIFI condition.

  • Identified RF coverage deficiencies and areas with potential signal interference.

Data Analysis and Heat Map Creation:

  • Analyzed the collected data to generate a detailed heat map indicating current AP placements and coverage areas.

  • Highlighted areas with poor signal strength and recommended optimal locations for additional APs to improve coverage.

Report Generation:

  • Compiled an ESX file of the Wireless Ekahau Site Survey Report, summarizing the current WIFI conditions and the findings from the site survey.

  • Prepared comprehensive documentation, including detailed recommendations for additional AP placements and configurations to enhance wireless performance.

Timely Delivery:

  • Ensured all documentation and recommendations were completed and delivered to the customer within five working days from the time of the survey.

advantages

The successful completion of the Santa Clara Post Deployment Survey Project provided several significant advantages:

  1. Enhanced Wireless Coverage: The identification of RF coverage deficiencies and the subsequent recommendations for additional AP placements ensured robust and seamless wireless connectivity across the office space.

  2. Data-Driven Insights: The detailed heat map and survey report provided the customer with clear, data-driven insights into their current wireless network performance and areas for improvement.

  3. Improved Network Performance: Implementing the recommended changes led to improved network performance, reducing dead zones and enhancing overall user experience.

  4. Timely Solutions: The prompt delivery of the survey report and recommendations enabled the customer to address wireless network issues quickly, minimizing downtime and disruption.

In conclusion, the Santa Clara-Onsite Post Deployment Survey Project demonstrated Persistent Systems' ability to deliver precise, actionable insights and recommendations for optimizing wireless network performance. The project not only addressed immediate RF coverage deficiencies but also provided a foundation for future improvements, ensuring the client's wireless infrastructure was robust and reliable.